Shipping policy
Shipping Policy
This Policy governs the shipping of every Order placed at e01d1n-uu.myshopify.com and forms part of the Terms.
Capitalized terms carry the meanings assigned to them in the Terms of Service (see the Glossary in the Terms of Service).
Glossary (Shipping-specific)
| Term | Definition |
|---|---|
| Dispatch | The moment at which the Order is handed to the carrier. |
| Carrier | USPS, UPS, or FedEx, as selected per Order. |
| Service Area | The geographic destinations to which the Merchant ships. |
| Delivery Window | The estimated time between Dispatch and arrival at the shipping address. |
1. Shipping Cost
All Orders ship free of charge. No minimum spend applies. No handling fee, shipping surcharge, or additional cost is added at checkout. The total displayed at checkout is the total You pay.
2. Service Area
The Merchant ships to:
- all 50 United States;
- APO / FPO / DPO military addresses;
- U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands), subject to extended transit.
International shipping is not currently offered.
3. Order Processing
Orders are picked, packed, and dispatched within 1 to 3 Business Days of payment confirmation. During peak periods (product launches, promotional sales, December holidays), processing may extend by 1 to 2 Business Days. Delayed Orders receive email notification.
4. Delivery Windows
Delivery Windows apply from the Business Day following Dispatch:
| Region | Delivery Window |
|---|---|
| Continental U.S. | 3 to 7 Business Days |
| Alaska, Hawaii, Puerto Rico | 5 to 10 Business Days |
| APO / FPO / DPO | 7 to 14 Business Days |
Delivery Windows are estimates provided in good faith. Carrier-side factors — weather, seasonal volume, operational disruptions — are outside the Merchant's control.
5. Carrier
Orders ship via Carrier, selected per Order for the fastest reliable route based on destination and package dimensions. The Customer shall not have a right to select a Carrier at checkout.
6. Tracking
A tracking link is emailed at the moment of Dispatch. The first Carrier scan may take up to 24 hours to register. Where the tracking email is not received within 3 Business Days of the Order, the Customer shall first check spam and thereafter contact the Merchant.
7. Shipping Address
The shipping address entered by the Customer at checkout is the address to which the Order is dispatched. The Customer bears responsibility for the accuracy of the shipping address.
Corrections are possible only prior to Dispatch, upon prompt notification to:
- Email: bogner7103@hotmail.com
- Phone: +1 208-371-9918
Once the Order has entered the Carrier's network, the address is locked, and the Merchant shall not accept responsibility for delivery to an address provided incorrectly.
8. Missing Packages
Where tracking shows delivery but the package cannot be located, the Customer shall:
- Inspect the delivery location and surrounding areas;
- Consult with neighbors or building staff;
- Contact the Carrier directly with the tracking number;
- Contact the Merchant if the package remains missing 7 days after the delivery date.
9. Damaged Packages
The Customer shall photograph the item and its packaging within 48 hours of receipt and transmit the photographs to the Merchant. A replacement or refund shall be arranged at the Customer's election.
10. Returned Packages
Where a package is returned to the Merchant due to an address issue, refused delivery, or non-collection, the Merchant shall contact the Customer. Reshipping costs may apply.
11. Support
Christian Bogner Email: bogner7103@hotmail.com Phone: +1 208-371-9918 Hours: Monday – Friday, 9 AM – 5 PM Mountain Time Response: within one Business Day
Last updated: June 7, 2026